“It’s not just about the food. It is knowing that there is someone out there who cares about me, who wants to know that I am okay, that is looking out for me.”

This is a message from one of our recipients, and encapsulates the cornerstone of what we do at C Care.

Our early-intervention, person-centred approach is designed to encourage participation in community life, remove barriers to autonomy, and help people attain the tools they need to lead independent and engaged lives. Founded on our three-pronged model of:

  • poverty alleviation,
  • social-inclusion,
  • and promotion of independence,

C Care’s programs adopt a ‘hand-up’ rather than ‘handout’ approach which help marginalised sections of the community find an engaged and active space within society.

Our visits, to target social isolation and ensure that lonely (and generally elderly) individuals are looked after, take three forms:


1: a nutritous cooked meal


2. a pantry pack of dried goods


3. a Shabbat/bread pack

Our food parcels help the individuals and families. The food gives the individual/family some relief on their grocery spend. But the key to what we are aiming for, is to make sure that every individual that we visit with, feels that they are part of a community, cared for, looked after, INCLUDED.

At C Care we want to ensure that not only do our recipients feel loved, cared for and special, but that our volunteers who dedicate hours of their time week of the year are also feeling rewarded and fulfilled.

Who receives help

C Care clients are referred by other organisations or individuals. Anyone who is going through personal difficulty can approach C Care, via our referral form .

C Care will then assess the situation, based on the individual’s needs and what C Care can offer. We work closely with other organisations so that we can refer individuals and families to appropriate services if required.

Programs and Services

Looking to volunteer? Find all the information here

C Care provides help in the form of social visits and food parcels.

C Care does not provide financial assistance but can refer individuals to the relevant services to assist with this.


Volunteers prepare, package, and deliver fresh and nutritious meals to individuals throughout Melbourne experiencing acute disadvantage. A core element of the program involves quality time spent together between volunteers and meal recipients, who forge connections over time. Volunteers are trained to informally monitor the general health and wellbeing of recipients and engage in open conversation.

Individuals eligible for Meal Visits are generally acutely disadvantaged or face long-term barriers to independent food preparation including mental illness, seniority, infirmity, or recent migration.

Our clients, many of whom live in Commission Housing Units in isolating conditions, have told us that the weekly visit by a volunteer eases the burden of poverty and marginalization. They report increased sense of community belonging and sense of purpose in their lives.

The meal recipients face countless barriers to social participation, employment, and health and wellbeing, including linguistic and cultural differences, educational backgrounds, familial circumstances, poverty, and ill-health.

Our volunteers ensure that each visit, and every meal delivered, is accompanied by qualitative time spent together with the recipient, providing moral support and encouragement, providing referrals to support systems where needed, and inquiring about their health and wellbeing.

Proudly supported by Glen Eira City Council

Proudly supported by Port Phillip City Council


Almost every Sunday of the year (except if a Jewish Holiday is on the Sunday), C Care volunteers from all walks of life gather in the kitchen to prepare and package hundreds of meals for our recipients.

Cooking and packing shifts run from 9am till 3:30pm. The delivery shift then begins at 3:30/4pm.

From 9am the kitchen is abuzz with chatter and laughter.  Age, beliefs and social status are irrelevant – everyone is united in a common goal: to make delicious, nutritious food for people in need.

Volunteers come to the kitchen when it suits them, with many committing to the same shift every week. Our volunteers love the C Care kitchen, love making a difference with us, and adding CARE to the meals that we provide.


Each month, volunteers pack and deliver a large box of dried goods and pantry essentials to seniors experiencing poverty and isolation. C Care requests feedback from recipients to understand the usefulness of the different items in the box. We use this input to adapt and update the boxes.

The Pantry Pack includes a multilingual ‘Eating for Life’ leaflet explaining how to produce nutritious, cost-efficient meals using the ingredients of the month. The leaflet also contains timely and easy-to-read health-tips (eg. strategies for staying hydrated during summer months), resources (eg. transport to inexpensive fresh food markets) and referrals (eg. local Health Centre).

This project is designed to help seniors independently advance their well-being and nutrition, by veering away from the provision of a ready-made meal and opting for life-style change through empowerment and education.

Individuals eligible for the Pantry-Pack program can cook independently but simply do not have the resources or knowledge about nutrition and selfcare to do so in a healthy way. Volunteers support the mental health and emotional wellbeing of the seniors by engaging in conversation and forging social connections. The regular visitation ensures that vulnerable seniors are living in a safe environment, particularly crucial for ageing people living on their own or lacking adequate external support.

Proudly supported by Glen Eira City Council


C Care volunteers deliver weekly packs to disadvantaged and isolated people throughout Melbourne. These packs contain a variety of goods – usually a loaf of bread, fresh fruit and vegetables and other items such as dips or falafel.

For those individuals who would like to, C Care also includes “soup in a jar” and “challah in a bag”. The soup jar contains all the dry ingredients for preparing a nutritious soup and the challah bag contains the precisely measured ingredients of a Challah. Simple cooking and baking instructions are attached to the soup jar and challah bag. The recipient can then independently produce the soup and fresh challah – on their own or together with a volunteer.

In the words of a recipient: “Don’t bring me any more ready-made Challah. This tastes better… and it’s my work!”.

The pack also contains free local Jewish publications (e.g. the Melbourne Jewish Report) which aim to connect individuals with events and initiatives taking place in the community. This project is designed to increase recipient autonomy and self-esteem, provide opportunities for engagement with volunteers, and facilitate connection with the broader Jewish community.

All individuals participating in C Care programs and services are eligible for participation in this program.

This program is made possible by the generosity of the Melbourne Hebrew Congregation who make their historic Sukkah available for the storage and packing of these and other care packs for people in the community who are in need.

Feedback & Testimonials

Volunteer Feedback

“It was lovely to meet you and on Sunday and a pleasure to deliver the meals to the recipients. It was certainly a real eye opener for my 6-year-old daughter to experience this mitzvah. The elderly really take pleasure in engaging with small children. Overall a very fulfilling experience.”

“We’ve had heaps of fun!! Will definitely come back, with extra helping hands”

“M and I always joke that L & S kidnap us as they never let us leave. We usually leave them till last because we spend the most time there. They show us videos online and whip out photo albums etc. They are such a lovely couple.”

“S is extremely bright and is interested in a variety of different topics and hobbies. The personal visit is critical to him, far more so than the food.”

“P is an absolutely fantastic lady She is very sickly has heart and back issues. She is not very mobile at all. However always has a smile and time to sit and chat.”

“We are new to the country ourselves – visiting with your recipients made us realise just how lucky we are! Such warm, friendly faces greeted us at each door. One particular lady was so excited to receive a visit on a public holiday and thanked us for “working on new years’ day”. Each and every item she was given was greeted with such joy and enthusiasm.”

“I love going to my local shops because I now “bump into” some of the recipients. They are so excited to see a familiar face. I have connected with one specific lady – and even though we don’t speak the same language we have formed such a lovely friendship.”

Recipients’ Stories

All of our recipients are special and have amazing unique stories to share:

Recipient Z
Z moved to Australia many years ago with her children. She left an abusive relationship and raised her children on her own. Z worked for many years as a carer for Jewish people. Along the way she developed a beautiful friendship with one of the families that she helped, and they referred her to C Care. C Care began visiting with her this year. She is physically capable of preparing her own food, but struggles with anxiety issues and has a few medical issues added to this. Z receives 2 volunteer visits a week. She calls on a regular basis to praise her volunteers and explain to us how special they are and what their visits mean to her. The emotion in her voice when she calls, speaks volumes of the impact that our volunteers have on her day to day life. The volunteer visits have given her social confidence and she has started going out more.
Recipient P
P has diabetes and resultant complications have led to a limb amputation. He is wheelchair bound. One of our volunteers is a family friend and referred him to us realising how he could benefit from our services. We began visiting with him this year. He received a visit weekly, with a food parcel which he uses to prepare meals for himself. He is very independent and is grateful for C Care’s help in “taking away a bit of the pinch of grocery prices each month”. He recently joined us at a communal dinner, and was full of praise. He asked that C Care runs these social outings more often, offering to “even pay if necessary” to have the opportunity to meet other people from a similar background. His explanation was “the food was nice, but it’s not about the food. It’s about knowing that there are people that care about me and want to talk to ME, get to know ME as a person”. We have recently connected him with elderly individuals in a local aged care facility to encourage social visits and allow all parties to speak to each other in their home language.
Recipient M
M came to Australia as a young girl, with her parents. In her home town the family had been unable to practice Judaism so when they arrived in Australia they became actively involved in the local shule. For many years her family was part of the fabric of the shule. M signed up to C Care this year and eagerly awaits her volunteer visits each Friday. She attended the communal dinner held in November last year, and called the next day, crying with emotion. She explained that the opportunity to meet other immigrants from a similar cultural background, who spoke her mother tongue was so special. In her words, “the dinner/outing was food for my soul”