1. Purpose


CCare is committed to ensuring the health and safety of our volunteers and staff particularly given the recent out-break of COVID-19. We are closely monitoring official information and advice relating to the outbreak, and this policy sets out CCare approach regarding precautionary measures in the event of an infection in our workforce or a member of your household.


Please note that this is an evolving situation. As new information becomes available, we may issue updates to this policy.


  1. Application


This policy applies to all volunteers and staff of CCare.


  1. What is Coronavirus (COVID-19)


Coronavirus (COVID-19) is a respiratory illness caused by a new virus. Symptoms range from a mild cough to pneumonia. Some people recover easily, others may get very sick very quickly. There is evidence that it spreads from person to person. Good hygiene can prevent infection.


The virus is most likely spread through:

  • close contact with an infectious person
  • contact with droplets from an infected person’s cough or sneeze
  • touching objects or surfaces (like doorknobs or tables) that have cough or sneeze droplets from an infected person, and then touching your mouth or face


See the Australian Government Department of Health website for further information on diagnosis and treatment: https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov).


  1. Precautionary measures to be taken by volunteers and staff


  • Have as our first priority the health and safety of our people.
  • If you or anyone you know comes into close contact with someone infected with COVID-19, or exhibits any of the known systems of infection (fever, a cough, sore throat or shortness of breath), please inform Shlomo Nathanson immediately on 0433810313 and also work through the attached self-assessment. Contact the coronavirus hotline on 1800 675 398 or your GP.
  • Do not attend the CCare kitchen if you have any of the known symptoms (the most common being a fever, cough and shortness of breath), or if you are in close contact with someone who has or may have the virus.
  • Leave the CCare kitchen if you develop any of the symptoms while at the CCare kitchen
  • Wash hands often, including on arrival at the workplace, after using the toilet and before eating. Wash hands with soap and water for at least 20 seconds or use an alcohol-based hand sanitiser. Dry hands with a paper towel or hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. Put the tissue in a bin and always wash your hands afterwards. If you don’t have a tissue, cough or sneeze into your elbow or shoulder (not bare hands).
  • Use anti-bacterial products which will be available to thoroughly wipe surfaces and equipment.
  • Avoid shaking hands.


Further information on basic protective measures: https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public